Refund policy

Returns & Exchanges

Since our products are made-to-order, we currently do not accept returns or exchanges for reasons such as:

• Size issues

• Color preference

• Change of mind

Damaged or Incorrect Product

We will happily offer a replacement or refund if:

• You receive a damaged product

• You receive the wrong item

📩 To be eligible:

• Contact us within 7 day's of delivery

• Share clear photos or videos of:

  • The product

  • The packaging

  • The issue

Replacement / Refund Process

• After verification, we will process:

  • A replacement, or

  • A refund (as per case)

• Refunds (if approved) will be processed within 5–7 business days

COD Orders

• For Cash on Delivery (COD) orders:

  • Refunds (if applicable) will be issued via bank transfer or store credit

Non-Returnable Items

• Items purchased during sale or discount

• Custom or personalized designs

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